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FAQ

Safety Ratings Explained – EN20345

SB      Basic safety protection - 200 joule toe cap.
SBP    Basic safety protection - 200 joule toe cap & penetration resistant midsole.
S1       200 joule toe cap, Closed seat region, anti-static and energy absorption.
S1P     200 joule toe cap, Closed seat region, anti-static, energy absorption & penetration resistant midsole.
S2       200 joule toe cap, closed seat region, anti-static, energy absorption, water absorption
S3       200 joule toe cap, Closed seat region, anti-static, energy absorption, penetration resistant midsole, water absorption, cleated outsole & penetration resistant midsole
S4       200 joule toe cap, all rubber or all polymeric anti-static footwear. Energy absorption.
S5       200 joule toe cap. All rubber or all polymeric anti-static footwear. Energy absorption. Penetration resistant midsole & cleated outsole
HRO   Heat Resistant Outsole 300ºC

Slip Resistance

SRA   Footwear is tested on clay tiles with sodium lauryl sulphate solution and meets a minimum Coefficient (CoF) of Friction of 0.32 tested flat & CoF 0.28 tested at the heel.
SRB   Footwear is tested on stainless steel with a glycerol solution and meets a CoF of 0.18 tested flat & 0.13 tested at the heel.
SRC   Footwear indicates both SRA & SRB are met.


What do I do if my parcel does not arrive?
In the event that your parcel is not received within 2-3 working days please contact us on [email protected] and our specialist trained advisors will look into your order for you and resolve any queries.

How do I obtain a VAT Invoice?
VAT invoices are available upon request, although in many cases our order confirmation is sufficient.

I’m not sure what boots I should have – how do I find out?
If you are unsure what boots you should be wearing speak to your employer’s health and safety manager. Failing that always work on the principle of more protection is always better than not enough.

Of course you can contact us on [email protected] for advice but it is always best to speak to someone who is able to see the work environment you are working in.